Issues with advanced caching on Content Delivery API

Incident Report for Contentful

Resolved

This issue has been resolved.

Posted Oct 02, 2026 - 09:43 UTC

Monitoring

The fix we implemented has resolved the issue for the remaining customers. We continue to monitor the situation.

Posted Oct 02, 2026 - 08:43 UTC

Update

The issue has been resolved for most customers. We continue to work on a resolution for everyone.

Posted Oct 01, 2026 - 11:29 UTC

Identified

We are investigating issues with advanced caching (specifically Stale While Revalidate (SWR)). We have identified the issue and are working towards a resolution.

Posted Oct 01, 2026 - 09:27 UTC

This incident affected: Content Delivery API and EU data residency (Content Delivery API).