All Systems Operational

Content Management API ? Operational
Content Delivery API ? Operational
GraphQL Content API ? Operational
Authentication service Operational
Web App ? Operational
Website ? Operational
Assets CDN Operational
Webhooks ? Operational
Scheduled Publishing ? Operational
Launch ? Operational
Compose ? Operational
Studio Operational
Customer Support System ? Operational
Marketplace Apps ? Operational
Image API ? Operational
Transactional Emails ? Operational
Ninetailed (Personalization) Operational
Experience API Operational
Insights API Operational
Management API Operational
Integration API Operational
EU data residency Operational
Content Management API Operational
Content Delivery API Operational
GraphQL Content API Operational
Authentication Service Operational
Web App Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Studio Operational
Marketplace Apps Operational
Image API Operational
Taxonomy Delivery API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

System Maintenance Apr 7, 2025 07:00-09:00 UTC

We will be carrying out maintenance on some components of our production systems. During the maintenance window the Content Model Templates app will be unavailable in the US and EU data residency regions.
Posted on Apr 02, 2025 - 16:46 UTC
System Metrics Month Week Day
Content Delivery API Uptime
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Content Delivery API Response Time
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Images API Uptime
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Content Management API Uptime
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Content Management API Response Time
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[EU] Content Delivery API Uptime
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[EU] Content Delivery API Response Time
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[EU] Images API Uptime
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[EU] Content Management API Uptime
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[EU] Content Management API Response Time
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Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Customers not receiving Contentful Emails
Resolved - Transactional emails are functional again.
Customers might need to retry transactional emails such as invitations and password resets which were affected during the period of the incident.
Mar 25, 21:25 UTC
Monitoring - We have addressed the issue and are monitoring the situation.
Mar 25, 21:10 UTC
Update - Our engineering team are continuing to look into the cause of the issue with emails not being processed in Contentful.
Mar 25, 18:15 UTC
Update - We are continuing to investigate this issue.
Mar 25, 17:14 UTC
Investigating - We are investigating an issue where customers are not receiving emails from Contentful (e.g new user invites, customer password resets).
Mar 25, 16:34 UTC
Database Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 07:00 UTC
Scheduled - We will be carrying out maintenance on some of our production databases. Within the maintenance window:

- User Management API can be affected.
- Spaces and Organizations in the Content Management API can be affected.
- Signup, login, logout, creation of new API keys, and SSO configuration components may not be available. Users who have already logged in before the maintenance window begins should not be affected. All other components such as CDA, CPA, and GraphQL will also be unaffected.
- Usage counts can be incorrect for the duration of the maintenance.

The actual downtime will only be a few minutes within the one hour window.
Mar 18, 13:10 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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