All Systems Operational

Content Management API ? Operational
Content Delivery API ? Operational
GraphQL Content API ? Operational
Authentication service Operational
Web App ? Operational
Website ? Operational
Assets CDN Operational
Webhooks ? Operational
Scheduled Publishing ? Operational
Launch ? Operational
Compose ? Operational
Studio Operational
Customer Support System ? Operational
Marketplace Apps ? Operational
Image API ? Operational
Transactional Emails ? Operational
Ninetailed (Personalization) Operational
Experience API Operational
Insights API Operational
Management API Operational
Integration API Operational
EU data residency Operational
Content Management API Operational
Content Delivery API Operational
GraphQL Content API Operational
Authentication Service Operational
Web App Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Studio Operational
Marketplace Apps Operational
Image API Operational
Taxonomy Delivery API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Taxonomy Database Maintenance Jul 21, 2025 06:00-08:00 UTC

We will be performing scheduled maintenance on the Taxonomy database in the production environment. The maintenance is expected to last approximately 2 hours.

During this period, clients will be able to search entries with Taxonomy, access and retrieve concepts and concept scheme data from both our Delivery and Management APIs. However, creating, updating or removing concepts and concept schemes through the API or Taxonomy Manager will not be possible until the maintenance is complete.
Posted on Jul 15, 2025 - 09:54 UTC

Database Maintenance Jul 23, 2025 06:00-08:00 UTC

We will be carrying out maintenance on some of our production databases.
Within this window, there may be occasional interruptions while using the Editing Interface or the Management API.
Impact to content delivery will be minimal.
Posted on Jul 18, 2025 - 07:01 UTC

Web app asset upload maintenance Jul 28, 2025 07:00-09:00 UTC

We will be performing an update to our system used for uploading assets and editing images in the web app. During this time we will offer limited asset uploading capabilities. You will be able to upload one asset at a time with no options to edit images. The Upload API will not be affected during this time.
Posted on Jul 02, 2025 - 14:54 UTC
System Metrics Month Week Day
Content Delivery API Uptime
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Content Delivery API Response Time
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Images API Uptime
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Content Management API Uptime
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Content Management API Response Time
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[EU] Content Delivery API Uptime
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[EU] Content Delivery API Response Time
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[EU] Images API Uptime
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[EU] Content Management API Uptime
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[EU] Content Management API Response Time
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Jul 18, 2025
Errors with Contentful Merge App
Resolved - We have monitored the fix and confirmed that the issue is resolved. We apologise for the inconvenience caused.
Jul 18, 14:44 UTC
Monitoring - The fix has been put in place and customers should now be seeing resolution of the issue. We will continue monitoring.
Jul 18, 13:58 UTC
Identified - We have identified the issue and are working on implementing a fix.
Jul 18, 13:51 UTC
Update - We are continuing to investigate the issue and will provide another update as soon as we have more information.
Jul 18, 13:02 UTC
Investigating - Some customers are experiencing errors with Merge App Migrations. We are investigating the issue.
Jul 18, 12:02 UTC
Jul 17, 2025
Issues with the Management API
Resolved - The upstream vendor's incident has been resolved and we are seeing stable performance now.
Jul 17, 14:15 UTC
Update - Our upstream vendor has applied a fix and the system appears to be returning to normal performance.
Jul 17, 13:53 UTC
Investigating - Our monitoring systems have detected an outage of a upstream provider orchestrating jobs that are responsible for executing AI Actions and Workflow Automations. We expect to see delayed execution.
Jul 17, 13:47 UTC
Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Issues with Asset Uploads
Resolved - The issue has been resolved.
Jul 8, 05:24 UTC
Monitoring - Asset uploads from the Web are working again. We are rolling back the workaround for we had put in place for affected customers and are monitoring the situation
Jul 7, 22:40 UTC
Update - Asset uploads from the Web app are still impacted for some customers due to an ongoing problem at one of our providers. We have implemented a workaround for some of the affected customers.
Jul 7, 09:14 UTC
Identified - Asset uploads are still impacted for some customers due to an ongoing problem at one of our providers. We have implemented a workaround for some of the affected customers.
Jul 7, 08:23 UTC
Update - Asset uploads are still impacted for some customers. This disruption is due to a problem with one of our providers.
Our team is actively monitoring the situation.
Jul 6, 00:41 UTC
Update - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Jul 5, 22:50 UTC
Investigating - Some customers report issues with asset uploads. We are investigating.
Jul 5, 22:47 UTC
Jul 7, 2025
Jul 6, 2025
Jul 5, 2025
Jul 4, 2025

No incidents reported.

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